How do I register for an event using Internet Explorer?
I completed the information on the registration page, but I cannot submit my registration.
I did not receive a confirmation email.
How do I unregister for an event?
Check your confirmation or reminder emails for an "Unregister" link:
You will be directed to a webpage to confirm your request to unregister:
I selected the wrong time zone when I registered. How can I fix this?
First, unregister - see question #4. After you unregister, re-register with the correct time zone. If you receive a notification "already registered for this event," delete the cookies from your computer - see question #7.
I registered with the wrong email address. How can I fix this?
First, unregister - see question #4. After you unregister, re-register with the correct email address. If you receive a notification "already registered for this event," delete the cookies from your computer - see question #7.
I want to register multiple people for one event, but when I register additional people, I get a message that I am already registered. What do I need to do?
After registering the first person, the registration system places a cookie in your browser that prohibits multiple registrations. Delete cookies from your browser, then register the next person.
For Internet Explorer
For Google Chrome
Please note: Sometimes registrants cannot delete cookies because of workplace policies. For assistance, email email@example.com.
I want to register for an event but do not see it on the registration page.
If the event you are interested in is not an MLN event, you will need to contact the organizer.
Does each participant need to register individually?
Registration is closed. Can I participate in the event?
How do I add the event to my Outlook calendar?
After you register, click the “Add to my Calendar” link on the “Thank you for registering” screen or in your confirmation email.
What time zone is the event held in?
I cannot connect to the event. Who do I contact for help?
Do I need to provide an ID or passcode when I dial into an event?
No meeting ID or passcode is needed.
During an event, how do I get into queue to ask a question?
To ask a question:
Where can I find the presentation?
Will an audio recording and transcript be available?
How do I receive continuing education credit?
How do I receive continuing education credit if I listen to the event with a group?
Can an organization have their information added to the MLN Credit webpage?
Yes, organizations that offer continuing education credit can have information added to the Associations Offering Credit for MLN Events & Training webpage. Contact MLNEventsTeam@cms.hhs.gov for more information.
How can I get a certificate of participation for an event?
After the event, send a request to firstname.lastname@example.org. Include the date and topic in the subject line and your name in the body of the email. We will verify your registration and respond to your request within 5 business days. Certificates of participation are available for 30 days after the event. Only participants who registered for the event can receive a certificate of participation.
I listened to an event, but I was not registered. Can I receive a certificate of participation?
Only participants who registered for the event can receive a certificate of participation.
I registered for an event, but it has been more than 30 days. Can I still receive a certificate of participation?
Certificates of participation are only available for 30 days after the event.
How do I sign up to receive notification of upcoming events?